Electricity, gas, water, and wastewater are essential to daily life. At Liberty, training isn’t just about meeting state and federal requirements—it’s a core value. We’re committed to creating a culture where employees are empowered with the knowledge, skills, and tools to stay safe, protect each other, and serve our communities reliably.
Training That Mirrors the Real World
In Georgia, Liberty’s “Gas City” training facility in Columbus provides hands-on learning in a realistic environment. Built in 2018, the site features underground gas mains, a regulator station, and buildings with working gas appliances like stoves and water heaters.
Field employees use Gas City almost every day to practice tasks like leak detection, meter exchanges, and safely turning gas on and off. Between January and May 2025, our Georgia gas team logged more than 447 training hours.
“I really enjoy watching new employees—many of whom are new to natural gas—gain confidence and skill,” said Jeromey Mahoney, Program Manager, Technical Training. “It’s rewarding to play a role in their development.”
Comprehensive Training Across the Map
Moving up the coast, Liberty also operates a two-story training center in Concord, New Hampshire, serving both natural gas and electric employees. The facility is equipped with tools like meters, regulators, and appliances for practicing customer turn-ons, leak investigations, electrofusions, pipe repairs, pressure testing, and more.
“What I enjoy most is helping field staff grow into their roles,” said John Sullivan, Program Manager, Technical Training. “It’s great knowing they’re prepared for the field.”
In Massachusetts and New York, Liberty doesn’t have dedicated facilities, but training remains a high priority. Employees complete Operator Qualification (OQ) certifications and take part in regular emergency response drills.
“Training hours vary depending on the role,” said Timothy Greene, Program Manager, Technical Training. “Construction and Maintenance staff typically complete 90 to 120 hours each year, while Customer Field Services employees average 50 to 80 hours.”
A Culture of Safety
Whether through advanced training sites like Gas City, regional centers, or local programs, Liberty is committed to building a strong safety culture. Leaders conduct regular safety observations, all meetings begin with safety messages, and employees log and share “good catches” to prevent incidents before they happen.
At Liberty, safety isn’t just a priority—it’s a shared responsibility. And nothing is more important than protecting our employees, customers, and the communities we serve.
